Customer Story
Scaling the Portfolio Without Scaling Headcount
90% Faster Month-End Close
Company
Multi-Family
Location
Jacksonville, Florida
Industry
Multi-Family
Multi-Family
"We didn't just save time; we regained the ability to scale our unit count without adding a single person to the accounting department."
Sarah J.
CFO
For high-density portfolios, the sheer volume of utility bills and maintenance invoices can bury an accounting team. This case study explores how a Tier-1 operator automated their AP workflow to focus on portfolio growth rather than paper pushing.
The Challenge
A Florida-based MFH owner-operator managed 1,500 units across 3 states. Their accounting team was spending the first 8 days of every month trying to reconcile utility "leakage" and vendor payments. Growth had stalled because every new acquisition of properties required hiring a new bookkeeper.
The Solution
By implementing our AI Property Accounting suite, the property owner moved to an "exception-only" or "opt-out" workflow. The AI began reading, coding, and flagging discrepancies in real-time. Instead of reviewing 2,000 invoices a month, the team only looked at the 40 that the AI flagged as outliers.
The Impact
Within three months, the month-end close was reduced to 2 days. The firm successfully acquired two new properties (180 units) without needing to post a single job opening for their finance team.
More customer stories
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Distributed Portfolio, Centralized Automation
Eliminated manual data entry for AP/AR
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